Customer Support Advisor

DFS Furniture

As a Customer Support Adviser, you will act as the front line of our company, providing assistance and guidance to our customers regarding products, services, inquiries, and issues they may encounter. Were home to DFS, Sofology, and The Sofa Delivery Company - three distinctive brands with a shared

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Customer Support Advisor

DFS Furniture

Updated 1 month ago
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Warrington

About this role

As a Customer Support Adviser, you will act as the front line of our company, providing assistance and guidance to our customers regarding products, services, inquiries, and issues they may encounter. Were home to DFS, Sofology, and The Sofa Delivery Company - three distinctive brands with a shared

About the Company

DFS Furniture is a leading UK retailer known for its quality sofas and home furnishings, comprising brands like DFS, Sofology, and The Sofa Delivery Company.

Key Highlights

  • Frontline customer assistance for product inquiries
  • Guidance on services and issue resolution
  • Work within a renowned furniture retailer
  • Opportunity to develop customer service skills

💡 Honest Take: While the role offers a chance to work with established brands, it may involve high-pressure situations as you handle diverse customer issues. More details on salary and benefits could enhance the appeal.

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