A dynamic company in Welkom, Free State is looking for a highly organised Receptionist to provide comprehensive administrative support. The role involves managing the front desk, handling calls and correspondence, and ensuring smooth daily office operations. The ideal candidate will be the first point of contact and project a professional image at all times.ResponsibilitiesRecords Management & SystemsEnsure compliance with the Protection of Personal Information Act when handling confidential client and employee records, limiting access to authorised personnel only and securely disposing of documents that have reached their retention expiry date.Maintain both physical and electronic filing systems according to the organisation's file plan and records management policy, ensuring all documents are correctly classified, indexed, and stored for rapid retrieval when requested by management or auditors.Capture, update, and verify client and employee data on the company's database or CRM system with high accuracy, conducting periodic data quality audits to identify and correct duplicate records, incomplete fields, or outdated contact information.Reception & Client LiaisonManage a multi-line switchboard by answering incoming calls within three rings, screening and directing calls to appropriate departments, and taking detailed messages when colleagues are unavailable including caller name, company, contact number, and nature of enquiry.Assist clients and visitors with enquiries in a courteous and helpful manner, providing accurate information about the organisation's services, hours of operation, and locations, and directing individuals to the appropriate department or resource person efficiently.Receive, sort, and distribute incoming mail, courier parcels, and fax communications daily, and prepare outgoing correspondence including registered post items and courier consignments for dispatch while maintaining an accurate mail register.Office & Administrative SupportCoordinate travel arrangements for staff including booking domestic and international flights, accommodation, and car hire, and preparing detailed itineraries with all relevant contact information, meeting schedules, and venue directions.Type, format, proofread, and distribute correspondence including letters, memos, reports, and presentations using Microsoft Office, ensuring professional presentation, correct formatting, and grammatical accuracy in all outgoing documentation and communications.Manage the procurement of office supplies, stationery, and consumables by monitoring stock levels, obtaining competitive quotations from approved suppliers, placing purchase orders, and reconciling supplier invoices against delivery notes before payment.Provide comprehensive administrative support to management by scheduling meetings and appointments, preparing agendas and meeting packs, taking accurate minutes, and diligently following up on action items to ensure timely completion and accountability.RequirementsProficiency in the Microsoft Office suite including Word, Excel, Outlook, and PowerPoint with ability to produce well-formatted documents.The ability to handle confidential information with discretion and maintain the highest standards of integrity and trustworthiness.A minimum of one to two years of experience in an administrative or reception role within a professional office environment.A Grade 12 certificate is essential; a post-matric qualification in office administration or a related field is advantageous.Strong organisational skills and the ability to prioritise multiple tasks while working calmly and efficiently under pressure.A positive and helpful attitude with a genuine desire to provide excellent service to both internal and external stakeholders.QualificationsCertificate in Business Administration

The position offers a stable monthly salary of R13,334 but is best suited for individuals who thrive in a structured office environment.