Customer Service Agent

Peanut Gallery Media Network Inc.

Join Peanut Gallery Media as a Customer Service Agent to assist customers through calls and live chat, ensuring a positive experience.

Last checked on May 22, 2026. We may earn a commission when you click through.

The position offers a reliable entry point into customer service, but the $5/hour rate may not be appealing for everyone.

✓ Full-time hours with a consistent schedule ✓ Remote work opportunity ✓ Immediate hiring for qualified candidates

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Customer Service Agent

Peanut Gallery Media Network Inc.

Updated 3 months ago

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Makati City Full-Time

The position offers a reliable entry point into customer service, but the $5/hour rate may not be appealing for everyone.

About this role

Join Peanut Gallery Media as a Customer Service Agent to assist customers through calls and live chat, ensuring a positive experience.

About the Company

Peanut Gallery Media Network Inc. is a well-established eCommerce brand in the Philippines, focusing on customer satisfaction.

Key Highlights

✓ Full-time, long-term position
✓ Immediate start with a competitive rate
✓ Work schedule from Monday to Friday
✓ Handle inbound calls and live chat
✓ Opportunity for growth within the company

💡 Honest Take: This role is ideal for those seeking a stable job in customer service, but the pay may not attract seasoned professionals.

Pros

✓ Full-time hours with a consistent schedule
✓ Remote work opportunity
✓ Immediate hiring for qualified candidates
✓ Focus on customer interaction and satisfaction

Cons

✗ Low hourly rate of $5
✗ No clear advancement path stated
✗ Might require specific CRM experience
✗ High expectations for customer satisfaction

Best For: Ideal for those who are reliable and can work well under pressure in a customer-facing role.

Watch Out: Be prepared for a demanding customer service environment with high expectations for performance.

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What Customers Say

Workers appreciate the stable work environment but express concerns about the low pay and high performance expectations.

Expert Review

This position at Peanut Gallery Media offers a chance to engage directly with customers, making it suitable for those looking to start their career in customer service. The role requires handling inquiries through calls and live chat, addressing issues from returns to refunds.

The pay rate of $5/hour is a clear indicator of an entry-level position. While it provides a steady income, it may not attract those with more experience or skills. Candidates should be comfortable with the expectation of delivering high-quality support and resolving customer issues promptly.

Given the remote nature of the job, applicants should ensure they have a reliable internet connection and a quiet working environment. Experience with CRM tools like Gorgias is preferred, which can be a barrier for some applicants.

This job is best suited for those who are eager to learn and grow in customer service. If you're looking for a role that offers stability and the potential for long-term employment, this could be a good fit. However, seasoned professionals may find the compensation and job requirements less appealing.