ICT Technician

Metro Computer Services

This ICT Technician role provides an excellent opportunity for entry-level candidates to gain hands-on experience in the technology sector.

Last checked on June 7, 2026. We may earn a commission when you click through.

The role offers a solid foundation for career growth in ICT, but may not suit those seeking remote work options.

✓ Hands-on technical experience ✓ Opportunities for project collaboration ✓ Onsite team environment

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ICT Technician

Metro Computer Services

Updated 2 months ago

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KuGompo City On-site Full–Time

The role offers a solid foundation for career growth in ICT, but may not suit those seeking remote work options.

About this role

This ICT Technician role provides an excellent opportunity for entry-level candidates to gain hands-on experience in the technology sector.

About the Company

Metro Computer Services is a leading provider of ICT solutions in the Eastern Cape, dedicated to delivering effective technology support services.

Key Highlights

✓ First and second line ICT support
✓ Diagnosing and resolving technical issues
✓ User account management
✓ Collaboration on ICT projects
✓ Timely escalation of urgent incidents

💡 Honest Take: This position is ideal for those looking to deepen their technical support skills in a collaborative environment.

Pros

✓ Hands-on technical experience
✓ Opportunities for project collaboration
✓ Onsite team environment
✓ Potential for career advancement

Cons

✗ Onsite only, no remote work
✗ May involve high pressure during peak issues
✗ Entry-level role may lack immediate salary growth

Best For: Ideal for recent graduates or those with technical certifications like A+ and N+.

Watch Out: Be prepared for a demanding workload, especially during critical support periods.

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What Customers Say

Current employees appreciate the supportive team environment but note the challenges of high-pressure situations during technical crises.

Expert Review

This ICT Technician role at Metro Computer Services focuses on both first and second line support, crucial for maintaining client satisfaction. Daily tasks include diagnosing issues through various channels, ensuring tech problems are resolved efficiently.

Collaboration is key, as technicians work closely with colleagues on both short-term and long-term projects, fostering a team-oriented environment. The job requires strong communication skills to support users effectively and escalate urgent issues promptly.

While the position offers valuable experience, it's important to note that it is strictly onsite, which may limit flexibility for those accustomed to remote work. Entry-level salary expectations are not disclosed, so candidates should inquire during the application process.

Overall, this role is a great stepping stone for those passionate about technology and looking to grow within the ICT field. For more information, visit the official listing at Indeed.