Customer Service Advisor

OVO Energy

Join OVO Energy as a Customer Service Advisor, focusing on delivering excellent customer support while promoting the company's Plan Zero mission.

Last checked on June 11, 2026. We may earn a commission when you click through.

The position at OVO Energy offers a solid opportunity for career growth in a forward-thinking company, particularly for environmentally conscious candidates.

✓ Opportunity to work for a sustainable company ✓ Engaging and dynamic work environment ✓ Focus on customer satisfaction

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Customer Service Advisor

OVO Energy

Updated 2 months ago

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Barnard Castle

The position at OVO Energy offers a solid opportunity for career growth in a forward-thinking company, particularly for environmentally conscious candidates.

About this role

Join OVO Energy as a Customer Service Advisor, focusing on delivering excellent customer support while promoting the company's Plan Zero mission.

About the Company

OVO Energy is a leading energy supplier in the UK, committed to sustainable and zero carbon living solutions.

Key Highlights

✓ Fast-paced customer service environment
✓ Focus on continuous improvement
✓ Promote OVO's Plan Zero mission
✓ Engaging with customers to meet their needs
✓ Full-time position

💡 Honest Take: This role is ideal for those passionate about customer service and sustainability, but may not suit individuals looking for remote work options.

Pros

✓ Opportunity to work for a sustainable company
✓ Engaging and dynamic work environment
✓ Focus on customer satisfaction
✓ Potential for career advancement

Cons

✗ Location-based role, not remote
✗ Fast-paced environment may be stressful for some
✗ No specified salary range

Best For: This position is suitable for those who thrive in fast-paced environments and enjoy problem-solving.

Watch Out: Candidates should be prepared for a demanding role that requires adaptability and a strong customer focus.

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What Customers Say

Feedback from employees highlights a supportive environment but notes the fast pace can be challenging.

Expert Review

This Customer Service Advisor role at OVO Energy is tailored for those enthusiastic about sustainable living and customer interactions. The company is well-regarded for its commitment to reducing carbon footprints, aligning with the growing demand for eco-conscious services.

In this fast-paced environment, advisors are expected to assist customers but also educate them on OVO's Plan Zero initiatives. This adds a unique dimension to the role, ppealing to those who are passionate about climate action.

While the position offers substantial engagement opportunities, it is important to note that it is not a remote role. This may limit applicants who prefer the flexibility of working from home. the lack of specified salary details might raise concerns for some potential candidates regarding pay expectations.

Overall, the opportunity at OVO Energy for its focus on sustainability and customer satisfaction. Candidates who are adaptable and motivated by both service and environmental goals will likely find this role fulfilling. For more information, visit OVO's listing here.