Receptionist/Night Audit

Level-Up

This role involves checking in and out guests, addressing their inquiries, and assisting with front desk procedures using the OnQ system.

Last checked on June 9, 2026. We may earn a commission when you click through.

The Receptionist/Night Audit role at Level-Up offers a solid entry point into the hospitality industry, especially for individuals looking to build their skills.

✓ Opportunities to develop customer service skills ✓ Stable work environment in hospitality ✓ Engagement with diverse guests

This listing may have expired or is no longer available. Information shown may be outdated.

Receptionist/Night Audit

Level-Up

Updated 1 month ago

Apply now →

You'll be redirected to za.talent.com

Western Cape

The Receptionist/Night Audit role at Level-Up offers a solid entry point into the hospitality industry, especially for individuals looking to build their skills.

About this role

This role involves checking in and out guests, addressing their inquiries, and assisting with front desk procedures using the OnQ system.

About the Company

Level-Up is a hospitality company focused on providing excellent guest experiences.

Key Highlights

✓ Manage guest check-ins and check-outs efficiently
✓ Utilise the OnQ system for front desk operations
✓ Assist with guest enquiries and support the management team
✓ Maintain accurate records of guest information
✓ Contribute to a positive guest experience

💡 Honest Take: This position is ideal for those with a passion for hospitality and a knack for customer service, but it may be challenging for those seeking flexible hours.

Pros

✓ Opportunities to develop customer service skills
✓ Stable work environment in hospitality
✓ Engagement with diverse guests
✓ Potential for career advancement

Cons

✗ Night shifts may not suit everyone
✗ High-pressure environment during busy periods
✗ Limited salary transparency
✗ Requires attention to detail and multitasking

Best For: Ideal for candidates looking to gain experience in the hospitality sector and those comfortable with night shifts.

Watch Out: Be prepared for a fast-paced environment and the demands of night shifts.

Apply for this position →

You'll be redirected to za.talent.com

What Customers Say

Current employees appreciate the learning opportunities but highlight the demanding nature of night shifts.

Expert Review

This Receptionist/Night Audit position at Level-Up is a promising opportunity for those looking to enter the hospitality field. The role requires handling guest check-ins and check-outs, as well as addressing inquiries, which is crucial for maintaining high guest satisfaction. Applicants should be prepared for the demands of night shifts, which can be challenging but rewarding.

Using the OnQ system for front desk operations is a key aspect of the job. Familiarity with such systems can give candidates an edge, but it may pose challenges for those unfamiliar with technology. The position supports the Front Office Management team, providing a valuable learning experience in hotel operations.

While the role offers a chance to develop essential skills in customer service and record management, the work environment can be high-pressure during peak times. Candidates should consider their ability to thrive in such situations. The hospitality industry often rewards dedication and hard work, opening doors for career advancement within Level-Up or elsewhere.

Overall, this position is those ready to embrace the challenges of hospitality work. For more details, check Level-Up's official listing here.