Customer Service Advisor (Remote)

Fexco

Join Fexco as a Customer Service Advisor with full remote flexibility, offering training and career development in a supportive environment.

Last checked on June 13, 2026. We may earn a commission when you click through.

Fexco offers a supportive environment for career starters, but seasoned advisors might find the opportunities limited.

✓ Remote work flexibility ✓ Strong training and support ✓ Career development pathways

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Customer Service Advisor (Remote)

Fexco

Updated 2 months ago

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Ireland Remote Full-Time

Fexco offers a supportive environment for career starters, but seasoned advisors might find the opportunities limited.

About this role

Join Fexco as a Customer Service Advisor with full remote flexibility, offering training and career development in a supportive environment.

About the Company

Fexco Managed Services is a leading provider of outsourced customer service solutions in Ireland, known for its positive work culture.

Key Highlights

✓ Full remote working flexibility
✓ Comprehensive training and support
✓ Career progression opportunities
✓ Permanent full-time contract
✓ Employee wellbeing programmes

💡 Honest Take: This role is ideal for those new to customer service, but it may not suit experienced professionals seeking advanced roles.

Pros

✓ Remote work flexibility
✓ Strong training and support
✓ Career development pathways
✓ Comprehensive employee benefits
✓ Positive work environment

Cons

✗ Entry-level salary may be low for some
✗ Limited scope for seasoned professionals
✗ Might involve repetitive tasks
✗ Less focus on advanced customer service skills
✗ Potential for high call volume

Best For: It's suited for those who thrive in a supportive team environment and are eager to learn in the customer service field.

Watch Out: Candidates should be prepared for a fast-paced environment that may involve dealing with high call volumes.

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You'll be redirected to ie.indeed.com

Expert Review

Fexco's Customer Service Advisor position is a great entry point for those new to the industry. With full remote working capability, it opens doors for individuals across Ireland. The training provided is comprehensive, ensuring that employees feel supported as they navigate customer inquiries via phone and email.

Employees can enjoy benefits such as a VHI healthcare subsidy and an incentivised employee referral scheme, which add significant value to the overall compensation package. However, while the role includes ample training, it may not challenge seasoned professionals looking for advanced positions in customer service.

the company emphasizes employee wellbeing, offering a range of leave options and a 24/7 employee assistance programme. This focus on health and wellness is a key selling point. Yet, potential candidates should note that the role may involve repetitive tasks that could be less appealing for those seeking variety.

while Fexco provides a nurturing environment for career starters, those with more experience might find the role less fulfilling. Interested candidates can view more details on the official job listing at Fexco's Indeed page.