Customer Experience Team Leader
Capita
Capita is seeking a Team Leader in Cape Town to supervise customer service advisers and enhance team performance. The role involves coaching and supporting team members, ensuring quality standards, and handling escalated queries. Ideal candidates have 2 years of experience in a contact centre environment and a strong understanding of service delivery. Capita offers competitive pay, medical aid, and numerous development opportunities, all in a supportive workplace with various on-site benefits. #J-18808-Ljbffr
Last checked on May 18, 2026. We may earn a commission when you click through.
Customer Experience Team Leader
Capita
Updated 2 months agoYou'll be redirected to en-za.whatjobs.com
About this role
Capita is seeking a Team Leader in Cape Town to supervise customer service advisers and enhance team performance. The role involves coaching and supporting team members, ensuring quality standards, and handling escalated queries. Ideal candidates have 2 years of experience in a contact centre environment and a strong understanding of service delivery.
Capita offers competitive pay, medical aid, and numerous development opportunities, all in a supportive workplace with various on-site benefits. #J-18808-Ljbffr
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