Customer Care Advisor

Join EE's Lancaster Sales Team as a Customer Care Advisor, helping customers find the right mobile tech and services while building lasting relationships.

Last checked on June 1, 2026. We may earn a commission when you click through.

Overall, this position offers a solid opportunity for those looking to start a career in customer service within a reputable company.

✓ Engaging work environment ✓ Strong support from the team ✓ Opportunities for career advancement

This listing may have expired or is no longer available. Information shown may be outdated.

Customer Care Advisor

Updated 2 months ago

Apply now →

You'll be redirected to uk.talent.com

England

Overall, this position offers a solid opportunity for those looking to start a career in customer service within a reputable company.

About this role

Join EE's Lancaster Sales Team as a Customer Care Advisor, helping customers find the right mobile tech and services while building lasting relationships.

About the Company

EE is a leading telecommunications company in the UK, providing mobile and broadband services.

Key Highlights

✓ Engage directly with customers over the phone
✓ Build and maintain strong customer relationships
✓ Match customers with suitable EE products and services
✓ Be part of a dynamic sales team in Lancaster
✓ Opportunity for personal and professional growth

💡 Honest Take: This role is enjoy customer interaction and sales, but may not suit individuals seeking remote work options.

Pros

✓ Engaging work environment
✓ Strong support from the team
✓ Opportunities for career advancement
✓ Access to the latest technology
✓ Competitive salary package

Cons

✗ Role is not remote
✗ Sales targets may add pressure
✗ Potential for long hours in a fast-paced environment
✗ Requires strong communication skills
✗ Limited flexibility in work hours

Best For: This position is designed for those looking to build a career in customer service and sales.

Watch Out: Candidates should be prepared for a target-driven environment that may require adaptability and resilience.

Apply for this position →

You'll be redirected to uk.talent.com

What Customers Say

Workers appreciate the supportive team environment but note the pressure from sales targets and the lack of remote work options.

Expert Review

The Customer Care Advisor role at EE is a fantastic entry point for those keen on customer service and sales. This position places you at the forefront of customer interaction, allowing you to build meaningful relationships while helping customers navigate the myriad of EE's offerings.

EE provides training and support, ensuring employees are well-equipped to assist customers. The role focuses on matching customers with the best products, including mobile tech and smart home solutions. It's enjoy a fast-paced, engaging work environment.

However, the position is not remote, which could deter some applicants. Sales targets may also introduce a level of pressure, making it essential for candidates to possess strong communication skills and resilience. For those comfortable in such conditions, the role can provide significant career growth opportunities.

According to EE's own page, employees also benefit from access to the latest technology, enhancing their knowledge and skills in the telecommunications field. This can be particularly advantageous for individuals looking to advance within the industry.

In summary, this role is perfect for enthusiastic individuals eager to kickstart their career in customer service, provided they are prepared for the associated challenges.