911 Dispatcher II

University of Central Florida

The 911 Dispatcher II manages emergency calls, communicates with officers via radio, and monitors campus alarm systems while entering data into the dispatch system.

Last checked on June 23, 2026. We may earn a commission when you click through.

Ideal for those seeking a challenging yet rewarding position in emergency services.

✓ Critical role in campus safety ✓ Opportunities for professional development ✓ Engaging work environment

911 Dispatcher II

University of Central Florida

Updated 11 days ago

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Orlando

Ideal for those seeking a challenging yet rewarding position in emergency services.

About this role

The 911 Dispatcher II manages emergency calls, communicates with officers via radio, and monitors campus alarm systems while entering data into the dispatch system.

About the Company

The University of Central Florida is a major public university known for its commitment to education, research, and community service.

Key Highlights

✓ Manage emergency communications effectively
✓ Monitor critical alarm systems for safety
✓ Enter data accurately into dispatch systems
✓ Collaborate closely with law enforcement personnel
✓ Work in a fast-paced campus environment

💡 Honest Take: This role is crucial for campus safety but requires quick decision-making and stress management skills.

Pros

✓ Critical role in campus safety
✓ Opportunities for professional development
✓ Engaging work environment
✓ Ability to make immediate impacts
✓ Collaborative team atmosphere

Cons

✗ High-stress environment
✗ Requires shift work, including nights and weekends
✗ Potentially dealing with difficult situations
✗ Limited salary transparency
✗ Not suitable for those averse to pressure

Best For: This position is ideal for those with strong communication skills and a passion for helping others.

Watch Out: Be prepared for a demanding role that involves critical thinking and multitasking under stress.

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What Customers Say

Workers appreciate the impact they make on campus safety but note the stress and demanding nature of the role.

Expert Review

The role of 911 Dispatcher II at the University of Central Florida is pivotal in ensuring campus safety. Dispatchers manage emergency calls and coordinate responses from law enforcement, which requires both quick thinking and strong communication skills. The position involves constant monitoring of critical alarm systems, making attention to detail essential.

In this high-pressure environment, dispatchers must remain calm and effective during emergencies, responding to incidents that can escalate quickly. While the job offers significant responsibility and the opportunity to contribute to community safety, it often requires working shifts that may include nights and weekends.

Compensation details are not disclosed, for potential applicants. However, those who thrive in fast-paced settings and possess strong multitasking abilities will find this role rewarding. The University of Central Florida emphasizes training and professional growth, providing a supportive atmosphere for its staff. For more details, visit the official job posting at UCF Careers.

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