Customer Advisor

Intuit

As a Customer Advisor at TurboTax Store, you will connect with customers to understand their concerns and help them make informed choices.

Last checked on May 27, 2026. We may earn a commission when you click through.

For customer-centric individuals, this position offers a fulfilling way to impact users' financial decisions positively.

✓ Direct customer interaction ✓ Opportunity to develop advisory skills ✓ Dynamic work environment

This listing may have expired or is no longer available. Information shown may be outdated.

Customer Advisor

Intuit

Updated 2 months ago

Apply now →

You'll be redirected to talent.com

Elizabeth

For customer-centric individuals, this position offers a fulfilling way to impact users' financial decisions positively.

About this role

As a Customer Advisor at TurboTax Store, you will connect with customers to understand their concerns and help them make informed choices.

About the Company

Intuit is a financial software company known for products like TurboTax and QuickBooks, focusing on simplifying financial management for individuals and businesses.

Key Highlights

✓ Engage directly with customers to assess their needs.
✓ Provide tailored advice to help customers make decisions.
✓ Work in a dynamic retail environment.

💡 Honest Take: This role is thrive on personal interaction and enjoy problem-solving, but it might not suit individuals seeking remote work opportunities.

Pros

✓ Direct customer interaction
✓ Opportunity to develop advisory skills
✓ Dynamic work environment

Cons

✗ In-person role, no remote options
✗ May require long hours during peak seasons
✗ Customer service can be challenging

Best For: This role suits those who excel in face-to-face customer service and want to work in a retail setting.

Watch Out: Be prepared for busy seasons, especially around tax time, which can lead to increased stress and longer hours.

Apply for this position →

You'll be redirected to talent.com

What Customers Say

Current employees appreciate the customer engagement aspect but note the challenges during peak tax seasons.

Expert Review

The Customer Advisor position at TurboTax Store focuses on personal interaction, requiring a knack for understanding individual customer needs. This role is based in Elizabeth, where you will work directly with customers to help them navigate their tax-related concerns.

Our editorial team notes that this position emphasizes results-driven service, great fit for individuals who thrive in dynamic environments. However, it’s worth mentioning that this is an in-person role, which may not align with those seeking remote work opportunities.

The job can be demanding, particularly during tax season, which may lead to longer hours and stress. The ability to connect with customers and provide tailored advice is essential, making strong communication skills a must. According to Intuit's job posting, this role is crucial for helping customers make informed financial decisions, enhancing their overall experience with TurboTax.

Overall, if you enjoy engaging with people and have a passion for guiding them through financial processes, this job could be a rewarding choice. More details can be found on the official site.