Remote Customer Service Advisor

Simple Online Healthcare

The Remote Customer Service Advisor role is a solid opportunity for experienced professionals in Brisbane, offering a competitive salary and the flexibility of remote work.

Last checked on May 17, 2026. We may earn a commission when you click through.

The contract offers a solid salary and remote work benefits, appealing to those in customer service.

✓ Remote work flexibility ✓ Good salary range ✓ Opportunity to use Zendesk

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Remote Customer Service Advisor

Simple Online Healthcare

Updated 2 months ago

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New South Wales Remote A$60k–A$65k Contract

The contract offers a solid salary and remote work benefits, appealing to those in customer service.

About this role

The Remote Customer Service Advisor role is a solid opportunity for experienced professionals in Brisbane, offering a competitive salary and the flexibility of remote work.

About the Company

Simple Online Healthcare provides digital healthcare solutions, focusing on accessible and efficient customer service.

Key Highlights

✓ Work remotely from anywhere in Australia
✓ Salary range between $60K and $65K AUD
✓ Engage with customers via phone, email, and live chat
✓ Utilise Zendesk for customer service operations
✓ Fixed-term contract position for one year

💡 Honest Take: This role is ideal for experienced customer service professionals looking for a flexible work arrangement.

Pros

✓ Remote work flexibility
✓ Good salary range
✓ Opportunity to use Zendesk
✓ Engaging customer interactions
✓ Fixed-term contract provides job security

Cons

✗ Contract position may not offer long-term stability
✗ Requires specific experience with Zendesk
✗ Limited to customer service roles
✗ Potentially high workload
✗ May involve challenging customer interactions

Best For: Ideal for individuals with strong communication skills and a knack for problem-solving.

Watch Out: Candidates should be prepared for the demands of a high-paced customer service environment.

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What Customers Say

Feedback from current and former employees highlights the supportive work environment and the challenges of managing customer expectations.

Expert Review

This position with Simple Online Healthcare offers a one-year contract as a Remote Customer Service Advisor, making it a worthwhile opportunity for those with a background in customer service. Salary ranges from $60K to $65K AUD, competitive for remote roles in this sector.

Candidates will be the first point of contact for customers, engaging through phone, email, and live chat, which can be both rewarding and demanding. The requirement for experience with Zendesk means that only those familiar with this platform will likely succeed.

While the remote aspect is a plus, the contract nature may limit long-term career growth. Workers should also prepare for potentially challenging customer interactions, as the role involves addressing various customer concerns. According to the job listing on Talent.com, this position is designed for those seeking a structured role in customer service while enjoying the perks of remote work.