Security Officer

Certis-f2763f46

As a Retail Security Officer, you'll help protect customers, staff, and assets while maintaining a visible presence to deter theft and anti-social behaviour.

Last checked on June 21, 2026. We may earn a commission when you click through.

The position offers a chance to play a crucial role in maintaining safety but may not suit individuals seeking a low-stress work environment. The requirement for a specific licence adds an entry barrier.

✓ Engaging role with customer interaction ✓ Opportunity for career growth in security ✓ Full-time hours for job stability

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Security Officer

Certis-f2763f46

Updated 2 months ago

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Northern Territory On-site

About this role

As a Retail Security Officer, you'll help protect customers, staff, and assets while maintaining a visible presence to deter theft and anti-social behaviour.

About the Company

Certis is a leading security service provider in Australia, focusing on safety and risk management solutions across various sectors.

Key Highlights

✓ Requires Security Licence, Classification 1A (Unarmed Guarding)
✓ Full-time position in a dynamic retail environment
✓ Visible role that promotes safety and deters crime
✓ Engagement with customers and staff to enhance security presence

💡 Honest Take: This role is ideal for those with a passion for safety and customer service but may be demanding in high-traffic retail environments.

Pros

✓ Engaging role with customer interaction
✓ Opportunity for career growth in security
✓ Full-time hours for job stability

Cons

✗ Requires specific security qualifications
✗ Potentially stressful in busy retail settings
✗ May involve irregular hours

Best For: It's suitable for those who thrive in busy environments and are looking for a career in security services.

Watch Out: Be prepared for the challenges of managing conflict and ensuring safety in high-pressure situations.

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What Customers Say

Employees appreciate the active work environment but note the stress associated with high-traffic retail settings.

Expert Review

In the role of a Security Officer at Certis, you will be tasked with the vital responsibility of safeguarding retail spaces. This involves deterring theft but also ensuring a safe shopping experience for customers. The job requires a valid Security Licence, Classification 1A (Unarmed Guarding), which can be a hurdle for some applicants.

Working full-time in this role means you will encounter various situations daily, making it essential to possess strong communication skills and a calm demeanor. The role is visible and active, requiring you to be on your feet, which can be demanding but also rewarding if you enjoy engagement with the public.

The company emphasizes a strong safety culture, which aligns with the growing need for security professionals in retail. However, the job's nature may lead to high-stress situations, especially during peak shopping times. According to the official Certis page, the company values proactive security measures, which can lead to fulfilling career advancements but might not suit everyone.

Overall, while the role presents many opportunities, candidates should consider their comfort level with conflict and the physical demands of the job before applying. This position is not recommended for those seeking a relaxed work environment but is ideal for proactive individuals dedicated to safety.