Associate Customer Service Solution Analyst

Oracle

This role involves being the first contact for Oracle Health clients seeking technical assistance. You'll engage with clients to enhance their experience through innovative solutions.

Last checked on June 13, 2026. We may earn a commission when you click through.

The position offers a solid entry into the tech industry with Oracle, but be prepared for the demands of a client-facing role.

✓ Opportunity to work with innovative technology ✓ Full-time employment with potential for career advancement ✓ Engagement with a wide range of clients

Associate Customer Service Solution Analyst

Oracle

Updated 2 days ago

Apply now →

You'll be redirected to talent.com

Sacramento

The position offers a solid entry into the tech industry with Oracle, but be prepared for the demands of a client-facing role.

About this role

This role involves being the first contact for Oracle Health clients seeking technical assistance. You'll engage with clients to enhance their experience through innovative solutions.

About the Company

Oracle is a global leader in technology, focusing on database software and cloud solutions to help businesses innovate and grow.

Key Highlights

✓ First point of contact for client technical inquiries
✓ Engagement with innovative AI solutions
✓ Support for Oracle Health clients
✓ Full-time position with potential for growth
✓ Focus on enhancing customer experience

💡 Honest Take: This role is ideal for those passionate about customer service and technology, but may not suit individuals seeking remote work flexibility.

Pros

✓ Opportunity to work with innovative technology
✓ Full-time employment with potential for career advancement
✓ Engagement with a wide range of clients
✓ Supportive company culture

Cons

✗ Not a remote position
✗ Requires handling potentially high-stress situations
✗ Limited salary transparency in the listing
✗ Potentially long hours depending on client needs

Best For: This role suits those who enjoy problem-solving and engaging with clients directly, particularly in a high-tech environment.

Watch Out: Be aware that this role may involve challenging customer interactions and requires strong communication skills.

Apply for this position →

You'll be redirected to talent.com

What Customers Say

Workers appreciate the innovative environment but note the demands of direct customer interaction.

Expert Review

Stepping into the role of Associate Customer Service Solution Analyst at Oracle means engaging with AI technology while supporting healthcare clients. As the first point of contact, you'll handle technical inquiries, making your role crucial for customer satisfaction.

The position is full-time and located in Sacramento, offering a chance to grow within a globally recognized company. However, it does lack remote work options, which for some candidates.

Expect to deal with various client issues, which can be stressful at times. Strong interpersonal skills are essential, as you'll need to navigate complex technical problems while maintaining a positive client experience. According to Oracle's job page, the focus is on enhancing customer interactions, which can be rewarding for those with a passion for service.

For those seeking a entry into the tech industry, this role provides a solid foundation. Just keep in mind the demands of client-facing positions, as they can be challenging. If you're ready to embrace these challenges, this could be the right fit for you.