Customer Service Officer

Concentrix

Join Concentrix as a Customer Service Officer and leverage your passion for customer service. No call centre experience is required, but customer service skills are essential.

Last checked on June 14, 2026. We may earn a commission when you click through.

Concentrix offers a welcoming environment for diverse applicants, promising opportunity for newcomers.

✓ Inclusive hiring practices ✓ No call centre experience required ✓ Focus on customer service skills

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Customer Service Officer

Concentrix

Updated 2 months ago

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Queensland

Concentrix offers a welcoming environment for diverse applicants, promising opportunity for newcomers.

About this role

Join Concentrix as a Customer Service Officer and leverage your passion for customer service. No call centre experience is required, but customer service skills are essential.

About the Company

Concentrix is a global leader in customer experience solutions, dedicated to delivering exceptional service across various industries.

Key Highlights

✓ Open to applicants from all backgrounds, including First Nations communities.
✓ No prior call centre experience needed.
✓ Focus on passion for customer service.

💡 Honest Take: This role is ideal for those eager to enter the customer service field without prior experience.

Pros

✓ Inclusive hiring practices
✓ No call centre experience required
✓ Focus on customer service skills

Cons

✗ Limited information on salary
✗ Not a remote position
✗ Potentially challenging work environment

Best For: This position is suitable for anyone from diverse backgrounds, especially those new to customer service roles.

Watch Out: Without specific salary details, applicants may need to consider cost of living in Queensland.

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What Customers Say

Employees appreciate the inclusive culture and the opportunity to develop customer service skills, though some note challenges in the work environment.

Expert Review

Joining Concentrix as a Customer Service Officer presents an excellent opportunity for those passionate about service. The company emphasises inclusivity, welcoming applicants from all backgrounds, especially First Nations communities. This role does not require previous call centre experience, ccessible for entry-level candidates.

While specific salary details are not disclosed, prospective employees should consider the cost of living in Queensland. The lack of remote work options may also deter some applicants. However, the supportive environment aims to foster growth and development in customer service skills.

Overall, Concentrix positions itself as a promising employer for those starting their career in customer service. Interested candidates can find more details on their job listing page.