Webchat Advisor

Swans Travel Group

1 month ago Be among the first 25 applicants We have exciting opportunities on our sought-after Webchat Sales Team! In this role you will be the digital voice behind the brand, creating rapport and understanding customer needs through our instant...

Last checked on April 30, 2026. We may earn a commission when you click through.

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Webchat Advisor

Swans Travel Group

Updated 19 hours ago
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You'll be redirected to talents.studysmarter.co.uk

Anywhere Remote 24 – 35 Full–Time

About this role

1 month ago Be among the first 25 applicants We have exciting opportunities on our sought-after Webchat Sales Team! In this role you will be the digital voice behind the brand, creating rapport and understanding customer needs through our instant chat platform. You will be responsible for interacting directly with customers through online chat platform. Understanding customer needs and building trust is essential in providing a rememberable personal experience. What will I do as a Web Chat Sales Advisor? Manage inbound chats and build rapport with customers Pitch products and plans based on customer accounts Multi-task with inbound queries and reply to all in a timely manner Discuss new deals and cross-sell additional products Establish a strong digital presence in keeping with the brand Achieve and exceed sales and productivity targets Deliver exceptional customer service throughout every chat, ensuring customers are satisfied with their service. Investigating customer service enquiries and transferring to relevant departments when we are unable to resolve online A Few Things You Will Need To be computer literate with fast and accurate keyboard skills Excellent written communication skills including grammar and spelling The ability to multi-task to complete multiple chats In Return For Your Hard Work, We Offer Monthly Basic Salary + UNCAPPED commission Internal training and development opportunities On-going incentives throughout the months alongside commission 28 Days Holiday & your birthday off every year on pay! Company Pension Discounts with some of the highstreets biggest brands & MUCH MORE Shifts & Salary 41.25 hours a week, 5 days out of 7, shifts between 8am and 10pm. Commission earnings ON TOP of your basic wage average around £500 a month!! To Apply, send an up-to-date CV . Seniority level Seniority level Entry level Employment type Employment type Contract Job function Job function Customer Service Industries Administrative and Support Services Referrals increase your chances of interviewing at Swans Travel by 2x Get notified about new Advisor jobs in Kingston Upon Hull, England, United Kingdom . Kingston Upon Hull, England, United Kingdom 1 day ago Kingston upon Hull, England Metropolitan Area 1 week ago Kingston upon Hull, England Metropolitan Area £32,000.00-£35,000.00 1 week ago Kingston Upon Hull, England, United Kingdom 2 days ago Kingston upon Hull, England Metropolitan Area 3 weeks ago Kingston Upon Hull, England, United Kingdom 2 days ago East Riding Of Yorkshire, England, United Kingdom 1 month ago East Riding Of Yorkshire, England, United Kingdom 1 week ago Kingston upon Hull, England Metropolitan Area £30,000.00-£40,000.00 21 hours ago East Riding Of Yorkshire, England, United Kingdom 1 month ago Kingston Upon Hull, England, United Kingdom 2 months ago East Riding Of Yorkshire, England, United Kingdom 5 days ago East Riding Of Yorkshire, England, United Kingdom 1 month ago East Riding Of Yorkshire, England, United Kingdom 1 month ago Kingston Upon Hull, England, United Kingdom 1 hour ago East Riding Of Yorkshire, England, United Kingdom 2 weeks ago Willerby, England, United Kingdom 1 month ago Kingston Upon Hull, England, United Kingdom 6 days ago Hessle, England, United Kingdom 1 month ago Kingston Upon Hull, England, United Kingdom 2 weeks ago North East Lincolnshire, England, United Kingdom 1 month ago Hessle, England, United Kingdom 2 days ago Grimsby, England, United Kingdom 1 week ago Kingston Upon Hull, England, United Kingdom 1 week ago Bridlington, England, United Kingdom 4 days ago Kingston Upon Hull, England, United Kingdom 1 week ago East Riding Of Yorkshire, England, United Kingdom 2 weeks ago Immingham, England, United Kingdom 1 day ago Kingston Upon Hull, England, United Kingdom £25,400.00-£25,400.00 3 weeks ago Kingston Upon Hull, England, United Kingdom 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Salary: GBP 24000 - 35000 per year

About the Company

Swans Travel Group is known for its customer-centric approach, providing travel solutions with a strong emphasis on service.

Key Highlights

  • ✓ Salary between £24,000 and £35,000 a year
  • ✓ Work remotely with flexible shifts
  • ✓ Uncapped commission and 28 days holiday
  • ✓ Engage with customers via instant chat
  • ✓ Cross-sell products based on customer needs

💡 Honest Take: This gig offers decent pay and flexibility, but expect a fast-paced environment where you'll need to juggle multiple chats at once.

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