Customer Care Specialist HR

Employment Hero

Join Employment Hero as a Customer Care Specialist HR, supporting their mission to simplify employment solutions in the Philippines.

Last checked on June 8, 2026. We may earn a commission when you click through.

Employment Hero offers a promising opportunity for customer service professionals in HR, especially those seeking remote work.

✓ Work from anywhere in the Philippines ✓ Engaging work environment ✓ Strong company growth trajectory

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Customer Care Specialist HR

Employment Hero

Updated 2 months ago

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Manila Remote

Employment Hero offers a promising opportunity for customer service professionals in HR, especially those seeking remote work.

About this role

Join Employment Hero as a Customer Care Specialist HR, supporting their mission to simplify employment solutions in the Philippines.

About the Company

Employment Hero provides an all-in-one Employment Operating System for hiring, HR, payroll, and benefits, valued at $2 billion.

Key Highlights

✓ Fully remote work opportunity
✓ Join a rapidly growing company with global presence
✓ Be part of a mission to enhance employment value
✓ Support diverse clients and industries
✓ Opportunity for career growth in HR

💡 Honest Take: This role is ideal for those passionate about HR and customer service but may not suit individuals looking for in-office interactions.

Pros

✓ Work from anywhere in the Philippines
✓ Engaging work environment
✓ Strong company growth trajectory
✓ Diverse client interactions
✓ Focus on employee value and satisfaction

Cons

✗ Remote work may lack social interaction
✗ Potential for high workload during peak times
✗ Limited salary transparency in the listing
✗ Initial training may be self-directed
✗ May require flexibility in work hours

Best For: Ideal for individuals with a background in customer service, looking to transition into HR roles.

Watch Out: Be prepared for the challenges of remote work, including potential isolation and self-management of tasks.

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What Customers Say

Feedback from current employees highlights a supportive culture but notes the challenges of remote work dynamics.

Expert Review

Employment Hero with its commitment to simplifying HR processes through technology. The remote work flexibility allows employees to balance life and work effectively.

However, this role may not be prefer structured office environments, as the remote nature can lead to feelings of isolation. Employees should be ready to manage their own time and productivity.

The company's rapid growth means opportunities for career advancement are likely, but the role may also come with increased responsibilities during busy periods. According to the company's site, they emphasize employee development, which could be a significant advantage for career-oriented individuals.

While the listing does not provide salary details, potential applicants should inquire about compensation and benefits during the interview phase to ensure alignment with their expectations. The role promises engaging work with a focus on enhancing the employment experience for clients throughout the Philippines.