APA Qualified Customer Service Advisor

Uniquely

Join one of Ireland's leading banks as an APA Qualified Customer Service Advisor, supporting customers with lending applications and account queries.

Last checked on June 11, 2026. We may earn a commission when you click through.

A solid opportunity for entry-level professionals in the finance sector, providing a pathway for career advancement.

✓ Attractive salary for entry-level positions ✓ Strong focus on employee training and development ✓ Comprehensive benefits package including healthcare

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APA Qualified Customer Service Advisor

Uniquely

Updated 1 month ago

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Dundalk On-site €29/yr Full-Time

A solid opportunity for entry-level professionals in the finance sector, providing a pathway for career advancement.

About this role

Join one of Ireland's leading banks as an APA Qualified Customer Service Advisor, supporting customers with lending applications and account queries.

About the Company

Uniquely is a prominent pillar bank in Ireland, known for its commitment to customer service and employee development.

Key Highlights

✓ Full-time position with a salary of €29K annually
✓ Supportive banking environment focused on customer engagement
✓ Opportunities for career progression and ongoing training
✓ Private healthcare and company pension scheme included
✓ On-site position in Dundalk

💡 Honest Take: This role suits those with APA accreditation seeking growth in financial services, but may not appeal to candidates looking for remote work options.

Pros

✓ Attractive salary for entry-level positions
✓ Strong focus on employee training and development
✓ Comprehensive benefits package including healthcare
✓ Dynamic work environment in a respected bank

Cons

✗ Position is strictly onsite with no remote work options
✗ Requires APA certification prior to application
✗ Entry-level role may have limited immediate advancement
✗ High customer engagement can be demanding

Best For: Ideal for individuals eager to grow within the financial services sector while providing excellent customer support.

Watch Out: Be prepared for a high-volume customer interaction role; patience and resilience are key.

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You'll be redirected to ie.indeed.com

What Customers Say

Employees report a supportive atmosphere but highlight the demanding nature of customer interactions.

Expert Review

In the role of APA Qualified Customer Service Advisor, you'll handle personal lending applications and inquiries across Ireland and the UK. This position demands strong communication skills and a customer-first mindset.

With a competitive salary of €29,000, the role offers a structured environment dedicated to employee growth. The bank prioritizes ongoing training and has established career progression pathways.

While this opportunity is appealing for those with APA qualifications, it’s important to note that the position is not remote. Candidates seeking flexibility may want to consider this before applying. The company’s commitment to employee well-being includes benefits like private healthcare and a pension scheme, enhancing its attractiveness.

For those looking to start their career in finance, this position but be ready for the demands of customer engagement in a busy banking environment. Visit the official listing on Indeed for more details: https://ie.indeed.com/viewjob?jk=bba226b82a0ef62c&utm_campaign=google_jobs_apply&utm_source=google_jobs_apply&utm_medium=organic.