Service Desk Walk-in Chennai on April 18
Tata Consultancy Services
Service Desk Agent role is that of providing first level support through taking calls, chats, web tickets and handling the resulting incidents or Service Requests, using the incident and request fulfillment process in line with the Service desk objectives.
Last checked on May 12, 2026. We may earn a commission when you click through.
Service Desk Walk-in Chennai on April 18
Tata Consultancy Services
Updated 3 months agoYou'll be redirected to in.talent.com
About this role
Service Desk Agent role is that of providing first level support through taking calls, chats, web tickets and handling the resulting incidents or Service Requests, using the incident and request fulfillment process in line with the Service desk objectives.
About the Company
Tata Consultancy Services (TCS) is a leading global IT services and consulting firm based in India, known for its commitment to innovation and customer satisfaction.
Key Highlights
- ✓ First-level support through calls, chats, and web tickets.
- ✓ Opportunity to handle incidents and service requests.
- ✓ Aligns with service desk objectives for effective resolution.
- ✓ On-site position in Chennai, offering direct interaction with clients.
- ✓ Ideal for those looking to build a career in IT support.
💡 Honest Take: This role is suitable for entry-level candidates but may involve high-pressure situations due to the volume of queries. Ensure you're prepared for a fast-paced environment.
You'll be redirected to in.talent.com
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